Frequently Asked Questions and Answers

It can be a tough job hiring someone to design, market, and maintain your website. We understand that you aren’t always sure what you want, so we are here to guide you throughout the entire process. To help you understand things a little better, we have listed some of our most frequently asked questions below

What is the best way to contact you?

The best way to contact us is by filling out the contact us.

Please fill out the quote request form for project inquiries. This form allows us to prepare a detailed proposal for your review based on your needs.

You may also contact us through our phone number listed on the contact us page. Please be advised, however, that it takes us longer to respond to phone inquiries, than inquiries made via email or through this web site.

 

How quickly will you get back to me?

To ensure our quickest response time, we ask that you do so through our contact us and quote request forms.

Typical response times for electronic messages is the same or next business day. Response time for phone messages can sometimes take as long as 2-3 business days, as we need time to schedule the call.

 

How soon can you get started on my project?

Projects are typically scheduled 3-6 weeks in advance. Please keep this in mind for planning purposes so that we can get your project scheduled as soon as possible.

The process normally starts with your inquiry through the quote request form. We then provide you with several options to choose from, and can discuss it further in order to address any questions you may have.

Once you decide to make a purchase, we will provide you with a secure link to make your purchase in full.

 

How long will it take to finish my website?

The time will vary based on the intricacies of the project, how quickly you respond to requests for feedback, as well as how large your web site is.

Most web sites are completed within 4-6 weeks.

 

How much does a website cost?

There are many variables involved, depending on your needs.

Here are some examples:

Is this a 3 page site or a 30 page site?

Will you write your own web content, or will we write it for you?

There are too many unknowns without first having all of the details for your project. However, you can get an idea of starting rate once you contact us.

Want to know how much your site will cost? Contact us.

 

What is your design process?

It entails gathering initial information, creation of your website, and maintenance to keep your website up to date.

  1. Information Collecting
  2. Preparation & Organization of Info
  3. Project Design
  4. Project Development
  5. Testing and Delivery
  6. On-going Maintenance

 

Where can I view my website during development?

Once we have completed the initial design of your website, we will email a link to you in preview mode. Here you will be able to view the preliminary designs, offer feedback for revisions, and give approval to begin development, etc.

Once we receive your final approval on the completed website, your website will go “live” and become viewable to the public.

 

Will my website work in different web browsers?

Yes!

 

What payment methods do you accept?

We accept Visa, Master Card, American Express and Discover via PayPal.

All sales are due in full prior to the start of your project. We do this to ensure timely scheduling and completion of your project. Your Satisfaction Is Guaranteed as we work diligently to complete your project based on your vision, goals and timelines. Our business is built on trust, integrity, and commitment to our clients. Please Contact us if you have questions.

 

Have a question not listed here?

Please do not hesitate to contact us. We are always more than happy to answer your questions, and look forward to hearing from you, and working for you!